In this
chapter on “Ethics and Advertising” from the text Business Ethics comes the
idea of whether or not the advertising methods that are being used, and have
been used in the path are ethical or not by our moral standards. In this chapter Miller talks about two main
problems that are ethically wrong that advertising does to the so-called “free
market”. The first problem is that
economists believe that consumers have wants and are free to choose products
based on what they want. The problem
with this is that the advertising agencies are actually creating these wants
that the consumers have which in sense means that they are forcing the
consumers to buy. The second problem is
that both consumers and producers need to reasonably complete transaction
information. The problem with this is
that the advertising agents are not and have not been truthful in their
information that they put out there about their products. This problem of advertising agencies not
telling the truth or withholding important information about products is what
John Miller explains as the ethical problem that is occurring in the
advertising world today as well as the past.
John Miller
is very critical of the tactics that almost all of the advertising agencies use
and that is the tactic of deception as well as false advertising. In America we
are said to have a free market and for that to happen the consumers have to be
king and have wants. However, in
Miller’s perspective, the advertising agencies are creating these wants for the
consumers so that they go out and buy their products. A great example of this that we talked about
in class is the creation of the Ipod by Apple.
No consumer wanted an Ipod before they came out but Apple implanted a
want into the consumers and now almost every consumer in America has one. One argument I have with this is that without
Apple creating this want in the consumers there may not be an Ipod. Let’s face it facts there is no way that
advertising has made every consumer in America want an Ipod. The reason the Ipod is so popular is because
of its look as well as its practicality. Miller also goes into the way that
advertising cannot create a want for clothing so they create a want for the
clothing that is already produced through advertising. Another critic, John Galbraith, believes that
rather than having a free market like we in America say we have, in actuality,
the producer is the king instead of the consumer. He also believes that we as consumers believe
that our problems can be fixed through the purchase of an object and that things,
such as happiness and success are from consuming something rather than working
and learning. However, Miller’s main
argument is that much of advertising is a lie.
A great example that he gives comes from Volvo in 1989 when they stacked
up several Volvo’s on top of one single one and saying that the tires and
suspension are strong enough to hold them without swaying. The problem with this is that in the ad, they
had jacks behind all the tires to hold the car up, therefore committing false
advertising. This false or deceptive
advertising occurs all to often in our world today and that is unethical. There has been an industry called the FTC
that is supposed to stop false advertising.
However, in too many cases they allow false advertisements to slip
through without any repercussions.
Miller’s final comments are that we need a better code of ethics when it
comes to advertising. Personally, it is
not always the producer’s fault because they have one job and that is to make
profit. It is up to the consumers to be
able to distinguish between what is true and what is false by doing research on
your own.
I think there are some ads that create desires, such as an Ipod, but there are some that simply satisfy our needs, such as an ad for food. Ads are not evil but they can be deceiving.
ReplyDeleteI'm not sure that ads create DESIRES but I think that they do sometimes trick consumers into thinking that the product advertised will fulfill their pre-existing desires, even if it might not.
ReplyDelete